Kyle took so much time with me to make sure I was 100% happy!
We had two representatives (Doug and Mike) come to our door and ask if they could inspect our roof for possible hurricane damage from Hurricane Matthew. Both were very honest in saying after the initial inspection that we did not have any damage, but if we did have any in the future to please consider giving them a call. Then Hurricane Irma hit. After noticing some leakage in our attic ceiling, we called them back for another inspection. Unfortunately, we now had storm damage. Both Doug and Mike were very professional and thoroughly explained the entire process. My husband and I felt very comfortable going through and replacing the roof with this company. Doug Metzger has been our main contact, and he has been great with communication before, during, and after the roof was replaced. We would definitely recommend this roofing company.
The reason I called your company was the fact that you give back to your communities. After I had a great original conversation with Doug when he came out for the estimate, I knew I had found the right fit to work on my house.
Helpful and knowledgeable
Very professional bid which explained the entire scope of work and expectations. Not the lest expensive bid but definitely the one that stood out. Installers were very professional also. Did a good job cleaning up afterwards. The work looked really good when they finished. I have another home needing a new roof installed. I will be calling Kyle again very soon.
Professional, detailed quote; Video of the roof & price
Wes Webb came knocking on my door and I had not even thought about a new roof at that time, but after his presentation, I was sold! He was here from beginning to end and helped me so much in understanding the entire process. You can be very proud of him in representing your company!
The Fact that they were able to get the insurance co. to pay for the roof.
Kyle was AWESOME AND OUSTANDING with his sales presentation. He really went to bat for me with the insurance company and got them to come through for me.
Thank you for allowing me to chit chat while you all worked. I think it made a pleasant day.
I worked with William Duncan he was very helpful and helped me with insurance questions.
William Duncan came to Magnolia Realty (where I work) & I am very impressed with his professionalism.
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